Flavia Cusaro, who has been living in Shanghai for more than 10 years, is Managing Director of Studio Volpi (Shanghai) branch office and she shared her experience during these weeks in Shanghai with a local newspaper in Varese (Italy), the area where Studio Volpi’s headquarter is located. You can find the full article here (Italian only).
Studio Volpi（上海）分公司的常务董事Flavia Cusaro已在上海生活了10多年，她向Studio Volpi总部所在地-意大利瓦雷泽的本地报社分享了自己这段时间在上海的经历。全文如下（仅意大利文）。
[…] Workwise, February was slow: Many Chinese companies had not resumed work yet, especially the production plants, or at least they were not able to plan activities or make commitments. Our Shanghai office, with the full support of our headquarter in Italy, focused on reprogramming activities and communication material. The biggest challenge was to plan the following months without counting on trade shows, which usually abound during the first half of the year.
Things got better in March, week by week. Numbers of infected people lowered nationwide and people got a bit more hopeful and less nervous. The city did not or lowered preventive measures, which got even better thanks to the installation of thermos scanners replacing manual body temperature screening. More people got out of their homes, wearing their mask on, which is, and will be for a long time, required on mass transport and in public spaces. In other situations, the mask is not required by law, but everyone is simply wearing it. In March, restaurants reopened, after complying with prevention rules; public green spaces were again available; shopping centers fully extended their opening time.
Our daily life in the office gained speed. Many of our clients resumed work, as usual, and many of them were willing to talk about future. During the second half of the month we visited a few clients based in Shanghai and reached commercial agreements, something that seemed impossible just a few days earlier.
Personal life also found its routine back. Thanks to warmer weather, Shanghai public spaces were back to life. Green areas along the river never seemed so lively.
Today the emergency in China is not over yet. Even though our daily life is quite back to its normal course, the tremendous containment effort is still on and has not changed much since the beginning of the outbreak. This allows people to feel much safer and we all benefit from that. Now the main risk for China are imported cases from abroad, and that’s why, a few days ago, the authorities suspended all incoming foreign visitors from entering China and international flights are now temporarily strongly reduced. Chinese nationals coming from abroad, regardless their departure country, are escorted to quarantine, at home or in selected hotels (for those coming from highly affected areas). When entering public spaces. everybody is asked to show their health QR code, which analyzes big data to estimate the risk of infection.
Economy is slowly recovering and, even though events and trade shows are cancelled or postponed, players have faith in the future, partly thanks to existing online platforms which are effectively compensating travel limitations. The domestic market is the main target, especially now that international markets are unstable and uncertain.
In Studio Volpi we operate directly and physically in China and that represents a big advantage also for our headquarter in Italy, proving that internationalization of SMEs can make companies much stronger and stable. Studio Volpi is very familiar with remote working, especially when dealing with our three offices, in China, Italy and USA: Technology helps a lot. This new working condition has therefore cough us quite prepared for it and we have been able to react quickly: We are literally able to give our clients our usual attention and care in providing our services. Our Chinese partners and clients have also showed their friendship and sympathy as we continue to receive their messages of solidarity, hoping that this situation will soon end worldwide.
Studio Volpi在中国直接开展业务，这也是我们意大利总部的一大优势，证明了中小企业的国际化可以让公司变得更强大和更稳定。Studio Volpi非常熟悉远程工作，尤其是我们在中国、意大利和美国的三个办事处：技术的贡献非常大。这种新的工作条件让我们做好了充分的准备，因此我们能够迅速应对，并在服务时为我们的客户提供一如既往的关注和关心。我们的中国合作伙伴和客户也通过连续不断的支持信息表达了对我们的友好慰问，总之，希望疫情能够尽快结束。